Terms & Conditions

Effective Date: January 2026

These Terms & Conditions govern your use of the Next Level Tix website and any engagement with our services. By accessing this website or contacting us, you agree to these terms.

1. Nature of Services

Next Level Tix provides concierge-level access to events and experiences. We do not operate as a ticket marketplace or automated platform.

All engagements are handled personally and may involve sourcing tickets, hospitality, or related experiences through trusted networks.

2. No Guaranteed Availability

All event access is subject to availability. Submitting an inquiry does not guarantee that tickets or experiences can be secured.

Availability, pricing, and terms may vary based on market conditions and timing.

3. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information

  • Reviewing and confirming details promptly

  • Complying with venue, event, and local regulations

Failure to do so may impact the ability to deliver services.

4. Fees and Payment

Fees, pricing, and payment terms will be communicated directly during individual engagements. No transactions are completed through the website.

All agreed terms will be confirmed prior to securing any tickets or experiences.

5. Cancellations and Changes

Once tickets or experiences are secured, cancellations, changes, or refunds may not be possible and are subject to the terms of the source or provider.

Specific conditions will be communicated at the time of engagement.

6. Limitation of Liability

Next Level Tix acts as an access facilitator and is not responsible for:

  • Event cancellations or changes

  • Acts or omissions of venues, performers, or third parties

  • Circumstances beyond reasonable control

Liability is limited to the extent permitted by law.

7. Intellectual Property

All website content, including text, images, and branding, is the property of Next Level Tix and may not be reproduced without written permission.

8. Privacy

Use of our website and services is also governed by our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by applicable laws in the jurisdiction in which Next Level Tix operates, without regard to conflict of law principles.

10. Updates

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.